New Italian Light Luxury Copper Ceramic Living Room Ceiling Light
New Italian Light Luxury Copper Ceramic Living Room Ceiling Light
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Description
Description
Product Specifications
size:
L120xW60xH50cm
L150xW60xH60cm
L180xW70xH60cm
L200xW70xH70cm
Material: Copper+Ceramic flower
Working voltage: AC90V~260V
Light source: G9
Lamp body color: 1. Dark copper 2.Golden brown 3.matte black 4.dark brown
If you need to customize other colors, please contact customer service personnel.
Delivery time: about 15 days
Additional
Additional
Return & Exchange Policy Supplement
This policy applies specifically to all lighting fixtures sold on yiyingart.com globally.
1. Return Eligibility Window and Notification
Returns are accepted for up to 14 calendar days from the delivery date (based on carrier tracking) on eligible, **uninstalled** items.
You must inform us via email at support@yiyingart.com before initiating a return, only in the following cases:
- Received Wrong Item: Product received does not match the item ordered.
- Damaged on Arrival (DOA): Item or its packaging arrived damaged, broken, or not as expected. (Please take photographic evidence of the damage and shipping box immediately.)
- Defects/Missing Parts: Item has manufacturing defects, electrical faults, or is missing essential components.
- Delivery Issues: Delivery exceeded stated time, or shipper did not permit inspection before payment.
2. Mandatory Product Condition Requirements
To be eligible for a full refund, the product(s) must strictly meet the following criteria. Due to the fragile and electrical nature of lighting fixtures, these requirements are strictly enforced.
General Condition
- The returned product(s) must be in the original packaging, safety wrapped, undamaged, and unworn/uninstalled.
- The item(s) must be safely packed in a sturdy carton box for protection during transport (we recommend using the original shipping box).
Lighting-Specific Requirements (Crucial)
- No Installation or Modification: The fixture must not show any signs of attempted installation (e.g., scratches, scuffs). Returns are void if the electrical wiring has been cut, stripped, or altered.
- Original Components: All integrated LED drivers, bulbs (if originally included), glass shades, crystal pieces, mounting hardware, and instruction manuals must be present, undamaged, and complete.
- Original Packaging: Must be returned using the original, specialty foam or protective inserts designed to prevent damage to fragile components during transit.
3. Exclusions (Items Not Eligible for Return)
- Any item that has been installed, wired, cut, or modified.
- Custom-made or bulk project orders (e.g., for hotels, villas, or multi-unit developments).
- Items returned without prior email notification and return authorization from Dekorfine.
Failure to meet these conditions may result in the return being refused or a restocking fee being applied.
FAQs
FAQs
FAQs
About Transportation
1. Does The Selected Shipping Service Apply To My Country And What Is The Carrier? How Long Will It Take To Arrive?
We offer free shipping to some European countries such as Netherlands and Belgium.
Delivery time = Process time ( order preparation )+ Shipping time.
(1) Free Shipping:
• Cost: Free shipping on all orders
• Process Time: 2-4 weeks
| Carrier | Corresponding products | Shipping time | Delivery area |
| DPD | Most normal size and weight products | 2 weeks | To some European countries such as Netherlands and Belgium |
| Expedited Express for Small Pieces | Specified products with a small size | 1-2 weeks | |
| EMS | Big size but light products | 2-4 weeks |
(2) Fast Shipping: only available to Norway, Iceland and Cyprus.
• Carrier: UPS/DHL Express
• Cost: €100 per piece
• Process Time: 1-2 Weeks
• Shipping Time: 5-7 days
If you still have questions or need to ship to other countries, please contact us for inquiries: support@yiyingart.com
2. Can I track my order?
Yes. Once your order has shipped, you will receive an email with a tracking number.
Click on this link https://www.17track.net/en and enter the tracking number.
You can also contact our customer service team support@yiyingart.com for the latest logistics information.
About Returns and Refunds
1. How do I cancel an order?
You can cancel your order for free within 36 hours without any reason.
If your order has been shipped, it cannot be canceled. If you insist on canceling it, you will be charged 30%-50% of the order amount for our storage costs, order preparation costs and shipping costs. This fee will be deducted from the refund of your(s) item(s).
2. What if I receive a damaged item?
Products received with broken glass, dented shades or frames are not considered defective and cannot be returned. In this case, we will replace the glass or shades at no additional charge.If you do not wish to receive a replacement and wish to return the item, we will treat it as a normal return and charge up to 35% of the return fee. We also reserve the right to deduct all outbound shipping charges from refunds.
3. When will I receive the refund?
After receiving your return, it can take up to 5 working days for the funds to credit back to your original payment (PayPal: 1-2 days; Credit card: 3-5 days). If you still have any problem about refund, please get in touch with us at support@yiyingart.com, we will reply you as soon as possible.
Please note that any cancellations or returns are subject to our Returns and Refunds Policy.
About Product
1. Can the lamp dimmable?
If the lamp uses bulb such as E27, E14, G9 and so on, you can choose a dimmable bulb, so that the lamp will be dimmable with your dimmable system. But if you don't have a dimmable system at home, please enquire us and we will customize the lamp for you.For the lamp with LED-chip, you are not able to change the light source inside, and mostly, we will offer warm light, cool light and dimmable version. If there is no dimmable version at the product page, please enquire us. We can make all lamps dimmable. If you have this need, don't hesitate to enquire us.
2. Can I have a longer cable?
We offer 150cm cable for most lamps. If you want a longer cable (within 800cm), please make a note when you place the order, we will extend the cable for free.
3. Does The Voltage Required By The Product I Purchased Match The Country Where I Am Located?
The voltage of our products will be adjusted according to your country as shown below.
110V-120V: USA, Canada, Mexico, Brazil, Japan, Cuba.
220V-240V: UK, Australia, France, Netherlands, Italy, Germany, Spain, Norway, Ireland, Greece, Portugal, New Zealand, Belgium, South Africa, Egypt, Chile, Denmark, Russia, Singapore, Sweden, Israel, Switzerland.
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
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Discover more in our FAQs
How do I cancel or edit an order?
How do I cancel or edit an order?
Unfortunately, we cannot cancel orders due to a change of mind. However, we understand that mistakes happen. If you need to edit your order information, such as the delivery address or contact number, please contact our customer service as soon as possible.
Here’s what you can do:
- Contact our customer service via email address, or Live Chat.
- Have your order number ready when contacting customer service.
- We cannot guarantee changes to orders after 24 hours of placement. This is because orders may be processed once received
How can I track my order?
How can I track my order?
You can track your order by checking the shipping confirmation email, which contains a tracking number and a link to the courier's website. Alternatively, log in to your account on our website, navigate to "My Orders," and click on the tracking link provided for your order.
What if there is a problem with my order?
What if there is a problem with my order?
If there is an issue with your order, please contact our customer service team as soon as possible. You can reach us via email, phone, or through the contact form on our website. Provide your order number and a brief description of the problem so we can assist you quickly.
I didn't receive all off my order?
I didn't receive all off my order?
If part of your order is missing, please check the shipping confirmation email to see if the items were sent separately. If all items should have arrived together or if you have concerns, contact our customer service team with your order number. We’ll investigate and resolve the issue promptly.